KONE Sustainability Report 2017

KONE 2017 | SUSTAINABILITY REPORT Being the best employer and attracting talent 37 The root causes of incidents are iden- tified and corrective actions are imple- mented to prevent the incident or near-miss from being repeated. Lessons learned from incidents and near misses are shared in quarterly safety network meetings. In addition, safety managers gather monthly to discuss con- cerns and share best practices. A key safety performance indicators, KONE tracks the number of lost time injuries of one day or more per million hours worked, as well as the average number of lost days per incident. In 2017 our Industrial Injury Frequency Rate (IIFR) fell to 1.9 (2016: 2.1). The IIFR covers KONE’s own employees. The average lost days per incident improved as well to 28.9 days (2016: 32.5). 8 7 6 5 4 3 2 1 0 Industrial Injury Frequency Rate development among KONE employees 13 12 11 10 14 15 16 17 09 08 BUILDING DIGITAL COMPETENCIES At KONE, we need to continuously enrich the capabilities of our people to make sure that we are able to meet and exceed our customers’ expectations. Technology development is speeding up and it holds exciting opportuni- ties for companies. It provides a chal- lenging landscape not just for senior leadership, but for employees as well. KONE is committed to deliver train- ing that will meet shifting skills and competence profiles and unlock the potential in our present and future employees. Digitalization is making it possible for us to develop new ways of learning and build competences even- faster. Motivating and supporting our employees in learning new skills forms a significant part of our efforts to make KONE a great place to work. The impact of data on the way we work The availability of all kinds of data – along with the ability to organize and interpret large volumes of it to get Read the whole story at kone.com/sustainability actionable intelligence – is chang- ing the way we work at KONE. As an example, soon 24/7 mobile access to detailed data and analytics on equip- ment status will keep our equipment, data and people connected. This will help us predict and prevent problems and minimize customer downtime. In 2017, KONE was recognized as one of the best employers in the world by business magazine Forbes. KONE ranked as 73rd in the Global 2000: World's Best Employers list. KONE’s Supplier Code of Conduct requires all our suppliers, including sub- contractors, to protect the health and safety of their employees. Well-being KONE has a global framework and program for employee well-being. For us, employee well-being is being physically, mentally and socially healthy. In the context of work and career, it is about leading a balanced life. KONE’s “Elevate your health” program is in place in all our units. It covers topics ranging from taking care of joints and mus- cles to weight loss initiatives, the importance of sleep and strengthening your mental well-being.