KONE Sustainability Report 2017

Interview with the Chairman and the President and CEO 4
Sustainability key figures in 2017 6
Value creation 8
Strategy and megatrends 10
Managing sustainability 12
Stakeholder engagement and communications 13
Sustainability focus areas and material topics 14
Driving innovation and improving resource efficiency 16
Providing the most sustainable offering 26
Being the best employer and attracting talent 34
Enabling our partners and societies to prosper 38
Reporting scope 44
Independent assurance report 45
GRI index 46

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