A legacy of excellence in the elevator industry

A legacy of excellence in the elevator industry

City Shapers is an inspiring series featuring KONE field employees worldwide. These stories highlight how our teams provide exceptional service and shape the future of cities. Powered by connectivity and data, we deliver industry-leading innovative solutions and the best customer experience.

A legacy of excellence in the elevator industry

Discover how third-generation elevator mechanic, John Walsh Jr., honors his family's legacy while mastering the complexities of his craft, bringing unparalleled expertise and passion to the industry.

Published 25-03-2025

John Walsh Jr. stands as a proud testament to the enduring legacy of his family in the elevator industry. As a third-generation elevator mechanic, John carries forward a tradition of excellence and dedication that began with his grandfather, who’s passion for the trade and commitment to quality work laid a strong foundation for the generations to come. This deep-rooted connection to his craft is more than just a career for John; it is a source of immense pride and respect.

A deep respect for complexity and problem-solving

John Walsh Jr. works in an elevator hoistway
John Walsh Jr. works in an elevator hoistway

John quickly learned that elevators are far more than simple machines that move people between floors. They are complex systems that require a deep understanding of mechanics, electronics, and safety protocols.

The extensive knowledge required to be an effective elevator mechanic cannot be overstated. It requires rigorous training and continuous education to stay abreast of the latest technologies and industry standards. John thrives on the challenge of diagnosing issues and finding effective solutions.

"There's nothing more satisfying than figuring out a tough problem and getting an elevator back in service," John reflects. "It's a great feeling to know that my work helps keep people safe and buildings running smoothly."

The joy of variety and community

For John, one of the most rewarding aspects of his job is the variety it offers. Each day presents new challenges and opportunities to apply his skills in different ways. This variety keeps his job interesting and ensures that no two days are ever the same. Whether he’s working on gear or gearless elevators, high-rise buildings or hydraulic, John takes pride in knowing that his work contributes to the safety and convenience of countless people.

Working for KONE, John has found not just a job, but a community. He values the company's culture, which transcends simple work relationships and fosters a sense of belonging and appreciation. "I know many people in the field and the office, and I know their families. It goes beyond work, we’ve become friends. KONE is unique," John often says, highlighting the supportive and unique culture that makes his work so fulfilling.

Looking to the future

As John continues his career at KONE, he remains committed to honing his skills and sharing his knowledge with the next generation of elevator mechanics. He believes that the future of the industry lies in the hands of those who are passionate about learning and dedicated to excellence.

"Elevators are an essential part of modern life, and the work we do is crucial," John says. "I'm proud to be part of a tradition and legacy that values quality, safety, and innovation. And I'm excited to see where the future takes us."

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