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21

PEOPLE FLOW |

observation deck situated in a beautiful

glass dome above the clock.

To accommodate such unique flows

of people, koNe implemented special

group control software with state-of-

the-art intelligence. The control system

minimizes waiting times and takes

passengers most conveniently and with

fewest stops to their designated floor.

The elevators in the clock tower

travel at up to six meters per second –

or about two floors per second. They

include some of the largest elevators

available, with up to eight tons of

capacity in a few podium shuttles, and

up to 4.5 tons of capacity – room for

54 people at a time – in the biggest

shuttle in the clock tower. The longest

continuous elevator trip within the

complex is 393 meters.

maintenance like no other

“The main part of the project has been

completed and handed over to the

customer, with just a few units still

to be commissioned,” says elnaggar.

“The challenge now turns to mainte-

nance.”

For the Makkah Clock Royal Tower

hotel that means keeping a team of

koNe service technicians permanently

on site to provide 24-hour service and

ensure the elevators and escalators

perform reliably and are repaired

immediately if a fault occurs. “we

work in shifts with 15 technicians

on duty per shift,” explains koNe’s

ahmed ragab

, Project Manager for

the site.

koNe considers the clock tower

project an example of the company’s

competence to deliver elevators and

escalators to many of the world’s tallest

and exceptional skyscrapers.

“This is a trademark reference for

koNe in Saudi arabia, and we are very

proud to partner with SBG,” elnaggar

says.