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not city by city. Tastes and conventions
also vary between regions as far apart as
Scandinavia and India.
The process involved back and forth
discussions and knowledge transfer
across the Atlantic.
“There were tough days, but we
knew what we wanted: to make KONE
more unique than ever. If you maintain
a positive attitude through the critical
phases, nothing is impossible.”
Perfect from day one
The launch of the new KONE
elevator solution will coincide with
the introduction of many new easy-
to-use tools and services, such as
expert planning consultation, a new
online toolbox including 3D Building
Information Modeling (BIM) tools for
architects, and online car design tools to
help customers create their own tailored
elevator interiors.The launch will also
bring major changes to KONE sales,
manufacturing, installation, delivery and
maintenance practices.
“This is much bigger than just a tech-
nology project. It will affect the entire
chain, so we are improving our capabili-
ties in all areas, from quality processes
to different tools. Practically everyone in
the company is involved.”
Bilardello emits a satisfied sigh as he
reflects on the effort that has gone into
perfecting the new elevator solution.
“It was a lot of work, but we wanted
to get it right. The first elevator we
install must be just as good as those we
deliver in five years’ time.”
•
“we want to
provide great
design straight
out of the
factory.”
A variety of signalization panel
options create an accessible,
user-friendly car interior.