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the dangers of unsafe behavior such
as transporting baby carriages on
escalators.”
Don’t learn safety By acciDent
intensive safety campaigning is under-
way in the u.S., where Kone conducts
safety presentations in schools.
“We have trained tens of thousands
of elementary school children. it’s good
to reach future users at a young age so
they learn safe riding practices early,”
says u.S. Risk Management director
steve Bruner
. Kone runs similar public
education projects around the world.
Customer consultation is another
important safety service provided by
Kone u.S. “We help property owners
understand the benefits of investing in
their equipment, including moderniza-
tion,” says Bruner.
“Technology is constantly evolving,”
continues Snäll. “an elevator built in
the sixties has very different features
from those built today. Customers must
be made aware that they can improve
safety by keeping their equipment up
to date.”
With the introduction of stricter
Chinese safety legislation, customer
training is gaining priority in China.
How do we
do it?
over 13,000 Kone service
technicians around the world
perform regular maintenance
checks to offer a smooth, safe
ride to the millions of people
who use Kone equipment
daily. People rely on Kone
equipment to get where they
need to be, day to day, decade
after decade, so nothing is
more important than regular
preventive maintenance.
Kone’s Modular-Based
Maintenance™ method is
designed to identify and correct
potential faults before they
jeopardize anyone’s health or
safety. a tailored maintenance
plan is devised for each piece
of equipment, and each
component is serviced at
specific intervals following
a standardized procedure.
Comprehensive training and
regular audits ensure rigorous
compliance with the system.
“We have been increasing communica-
tion and organizing customer events,”
says
Ben hu
, environment, Health and
Safety director for Kone China.
“We meet face-to-face with property
managers and show them exactly how to
manage their equipment and how to use
it the right way,” Hu explains.
cultural evolution
When the discussion turns to workforce
safety,
edip Kaci
, Head of Kone Safety,
says: “i could talk about this for hours.
“Safety isn’t just about hard hats,
boots and safety glasses. our culture
regarding safety has improved vastly
over the past 20 years. if someone raises
a safety concern, everyone in Kone
listens,” says Kaci.
“and our track record proves it,” he
continues. “our incident rate has declined
steadily. Today we are in a position where
we can realistically aim for zero accidents.
We have units already succeeding.”
prepare anD prevent
“Working safely is about people with the
right tools doing the right thing in the
right place at the right time,” says Kaci.
“it’s all about sequence and timing.”
“and standardization,” adds Snäll.