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HEY, I’M STUCK
IN THE ELEVATOR!
1. Adequate lighting prevents accidents and
makes people feel safer.
2. A two-way voice communication system
improves safety and gives passengers peace
of mind.
3. Interior doors and automatic landing doors
prevent accidents and improve accessibility.
4. Accurate landing prevents people from
stumbling on the door threshold.
5. An emergency system includes an alarm
with a two-way phone and an emergency
power supply.
5 easy ways
to improve
elevator safety
• The service technician nearest to you will be
dispatched to help you out.
• Stay put. Whatever you do,
DO NOT attempt to
exit by forcing the doors
or crawling out through
the roof. You could get seriously injured.
• When the service technician arrives, answer any
questions clearly. He or she will assess the situation,
fix the problem and release you as soon as it is safe
to do so.
•
Situation resolved
– and you now have a great
anecdote to impress your friends.
It’s unlikely you’ll get trapped in an elevator maintained by KONE, but if it does happen, here’s what you should do:
• Keep calm. Take a deep breath. The elevator
car is a safe space.
•
Press the alarm button
. Modern elevators should
have a voice link that allows you to have a two-
way conversation with an elevator service call
center. Explain your problem clearly.
• In old elevators, there may be an alarm button
without a voice link. Make sure you press the but-
ton firmly for a few seconds so your call registers.
• If there is no call button, phone the service
number posted on the car wall.