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T

here had never been a sub-

way of this magnitude built

anywhere in India before. In

fact, it was quite unlike any

other project due to

the sheer scale of it.

A decade later, the Delhi Metro

has been hailed as one of the success

stories of modern India.

Today the Delhi Metro carries 2.7

million passengers daily safely to their

destination across 190 kilometers of

track and through 137 stations.

Learning to move the masses

One of the key functionalities of any

metro station is to keep people

moving smoothly – from the platform

to the train, from the concourse level

to the street.

Delhi Metro is no exception. It

became apparent that Delhi Metro Rail

Corporation (DMRC) needed a deliv-

ery partner with vast experience in

moving people in transit stations.

“When we evaluated our needs for

equipment, we began listing qualifying

criteria. One benchmark was experience

in similar projects elsewhere in the

world. We discovered that KONE

fulfilled this, and in fact several other

conditions we had set,” says

Anoop

Gupta

, Director (Electrical) of DMRC.

Soon after the Delhi Metro was

operational, it was agreed that passen-

ger flow at the stations was inefficient.

Work was already underway to

extend the network, so passenger

numbers were expected to swell even

further.

The issue of people flow needed

to be addressed urgently.

KONE conducted a study of the people

flow as well as passenger needs at four

different stations: Rajiv Chowk, Kashmere

Gate, Civil Lines and Vidhan Sabha.

Each station was carefully chosen

based on its uniqueness in size,

Text

Pia Heikkilä

Photos

Amit Arora, KONE

and

istock

Delhi – a megacity of more than 20 million people – was for years known for its terrible

traffic, poor roads and even poorer infrastructure. Millions struggled with their daily commute

because the city lacked a proper public transport system. When the city’s new metro plan

was unveiled in 2002, the mammoth project was as ambitious as it was urgent.

PEOPLE FLOW |

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