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Long-term commitment
For DMRC, moving nearly three million
people smoothly 24/7 is of utmost impor-
tance. Maintenance and repair of equip-
ment must be kept to a minimum.
“Disruption has been much less than
what we expected and what the specifica-
tions originally stipulated. I believe this is
due to KONE’s understanding of preven-
tative maintenance,” Gupta says.
KONE’s partnership with DMRC is
going from strength to strength. KONE
has been awarded with 143 more units,
which are to be installed in phase 3,
the next stage of the project, due to be
completed in 2016.
“KONE has repeatedly gone beyond
their contractual duties. The company has
a great attitude that puts the customer
first.
“It is in KONE’s DNA to listen to the
customer. Add to that the technical
know-how and the eco-friendliness, well
you have a winning team,” summarizes
Gupta.
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Planning: key to
smooth people flow
In addition to providing products
for better people flow, KONE is a
leading expert in people flow plan-
ning around the world. Project
segments include retail, public
transportation, medical, buildings,
residential and hotels.
Consider the public transporta-
tion segment. Traffic is often times
heavy and continues for 16 to 24
hours per day.
KONE provides customers with
guidelines that help to determine
optimal people flow. In addition,
KONE is able to define the most
suitable equipment, size them
accordingly and strategically locate
them in a busy transit station.
A major component of KONE’s
planning process is to send in its
People Flow experts to assess the
various elements of a passenger’s
journey.
It is essential that people can
move forward smoothly without
forming queues or blockages dur-
ing their journey through a station.
Timing of the day matters since rush
hour creates bottlenecks and can
vary from station to station.
People Flow experts also study
behavior during peak hours and
off-peak hours. If passengers have
too many distractions, it can create
confusion and obstructions.
Detailed planning allows KONE
to come up with solutions for a
smooth, safe and efficient move-
ment of passengers.
With the help of KONE’s plan-
ning expertise, transport solutions
are eco-efficient, accessible, reliable,
safe to use and easy to maintain.
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inside the elevator pit because water
can ruin electrical components. In case
of water in the pit, the elevator sends
out an alarm,” Mehta comments.
The megacity is also known for its
pollution and poor air quality, thanks to
the relentless traffic.
One of the chief aims for DMRC
was to create a more environmentally
friendly transport system and this
green ethos of the company had to be
mirrored by suppliers.
India is starved of energy and DMRC
stressed the added value of eco-efficient
technology. The KONE EcoDisc® not
only provides the highest total efficiency,
but contains no oil to run the elevators.
“Getting rid of the waste oil is a
complex process. With our technology,
DMRC achieved another eco-friendly
goal,” Mehta proudly says.
”KONE is very focused on the envi-
ronment and sustainability. There was no
compromise on this issue, which is our
principle, too,” says Gupta.
PEOPLE FLOW |
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